Confirm it is on
- Open a private window and add a product you know is FFL-required.
- Go to checkout. You should see an FFL search before payment. A cart with only accessories should not force it.
- Pick a dealer. Place a test order with a test card or a voided authorization.
- Open the order in WooCommerce. The receiving dealer and the transfer address should be on the order, not only in a note.
- If Cockpit fulfillment is on, the same dealer should show on the fulfillment record.
If the selector is missing
- The product is not flagged FFL-required. Fix the flag in the product and in Cockpit if the SKU is imported.
- A theme edit removed the checkout block. See theme edits. Put the block back before you take a live firearm order.
- Shipping classes are wrong, so the cart never looks regulated. See ship-to-FFL shipping.